MILLIONS ONE
Prices are shown before you confirm a purchase. This page explains how payments are handled and when a refund is possible.
Last updated: 1 October 2026
The price of a package is displayed before you confirm it. Applicable taxes, payment-processing charges or currency-conversion costs may apply depending on your country and your payment method.
Payments are processed by independent payment providers. When payment processing is handled by an external provider, MILLIONS ONE does not store complete payment-card information.
A Mark is allocated and the related digital service begins as soon as the purchase is completed. For that reason, purchases may become non-refundable once the service has been activated, except where a refund is required by applicable consumer law.
A refund is considered, and granted where appropriate, when:
Where consumer cancellation or withdrawal rights apply by law, they are not affected by this policy. If you withdraw after a Mark has already been published inside the artwork, we will explain what is possible in your case.
A Mark removed because its photograph, text or links break the Content Policy does not automatically create a right to a refund.
ONES are platform credits used inside MILLIONS ONE. They have no monetary value outside the platform, cannot normally be exchanged for cash, and are not an investment or a cryptocurrency. Referral and promotional ONES may be subject to conditions and may be cancelled where fraud, duplicate accounts or abuse are detected.
Contact us with your account email, the date and amount of the purchase, and a short description of the problem. We answer every request and tell you what we can do.